Concurrent Logins - Quick Reference Guide

RICs, DTCs and Principals can unlock a student’s credentials within Nextera Admin. This will allow the student to continue computer-based testing.

A concurrent login issue occurs when a student’s credentials are already in use when they attempt to begin testing.

This could occur when:

-A student is actively testing and their device malfunctions, and they must use an alternate device

-Another student has signed in using their credentials

The Quick Reference Guide, attached to this article, includes step-by-step instructions for how to handle a concurrent login situation during computer-based testing. 



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