What if my student submits CBT test answers as a mistake? Can we unlock the submitted test?

Test Coordinators cannot unlock a submitted test on Nextera Admin. A student is asked multiple times to confirm that he/she is ready to submit a test on the Nextera Test Delivery System, but, if, by chance, a student continues to click “Submit” and this is a mistake, then the school must contact NYSED through CBT Support. NYSED will review the situation and advise further.

Proctors should help to advise students about submitting tests.