1/11/18: Nextera Admin Data Refresh, January 12-16, 2018

Nextera Admin: Data Wipe/Refresh for the 2018 CBT Administration

January 12-16, 2018

Data Wipe / Refresh on Nextera Admin

The data wipe and refresh is the event to remove and replace all data on Nextera Admin, the CBT administrative website for managing students testing on computers in NYS, for the new school year and test administration. Every school year, Questar will remove the previous year’s educational organizations (schools, districts, BOCES, and RICs), user accounts for all users, and students to refresh the data.

Nextera Admin includes student personally identifiable information (PII), and, for that reason, access to Nextera Admin is secured only to verified users available in SEDREF (the State Education Department’s Reference File or database). Verified users that are automatically imported to Nextera Admin from SEDREF include the following:

  • Principals or CEOs of schools
  • District Test Coordinators for Grades 3-8
  • Superintendents of Schools*

Since our Regional Information Centers (RICs) serve their districts and schools as the first level of support for CBT, RIC-Level users will also have new accounts automatically activated as part of the data refresh for the 2018 school year. NYSED collected RIC-Level users for the 2017 test administration and works closely with the RICs to ensure the user access is accurate for each school year.

The following timeline represents the series of events involved in the data refresh for the 2018 test administration:


Creating New Users

Administrators in Nextera Admin may need to create new user accounts in Nextera Admin. All 2017 data is removed from Nextera Admin to begin “fresh” for the 2018 CBT administration, including any manual account updates or changes that administrators may have made in the previous year. Any user accounts that were created manually (I.e., not included in the above list of users that are automatically imported and created from SEDREF) will not be replaced/created on Nextera Admin. The user accounts that may need to be created for a district and school’s CBT administration can include users like Building Level Users (BLU), District Information Technology Coordinators (DITC), and more.

A complete list of user accounts with an overview of their access and permissions on Nextera Admin is available on CBT Support in the Resources section.


Account Issues on Nextera Admin

On January 16, you should have an email from Questar with “Welcome to Nextera” in the subject line that includes your new login credentials to Nextera Admin. After the data refresh, if you have any issues with your account on Nextera Admin, such as you cannot log in or the system does not recognize your user ID, then please contact Questar Customer Support. Additionally, the colleagues at your local RIC can also assist as they have access to Nextera Admin in order to help their districts and schools. Furthermore, users can also always contact the NYSED CBT Support team directly.

Below you will find frequently asked questions which may also assist with troubleshooting any issues you encounter after the data refresh on Nextera Admin for the 2018 test administration.


Frequently Asked Questions

Q: I do not see student data in Nextera Admin—when will that be available for the 2018 test administration?

A: Student data is loaded closer to the actual test administration window so that we can try to provide the most accurate and current data for our districts and schools to work with in Nextera Admin. Student data is expected to be available in Nextera Admin according to the following dates:

  • ELA student data should be available in Nextera Admin on February 20
  • Math student data should be available in Nextera Admin on March 13

Q: I am a principal or a district test coordinator of an operational CBT school or district and I did not receive my Nextera Admin login credentials on Tuesday, January 16, 2018—what can I do?

A: Contact Questar Customer Support and let them know that you did not receive your “Welcome to Nextera” email for accessing Nextera Admin.

Questar Customer Support will put you into contact with the Questar NY Support Team who can confirm with you directly that your account is activated on Nextera Admin. Remember that principals and district test coordinators must be accurate in SEDREF in order to have access to Nextera Admin.

Additionally, check your spam folder. All users should confirm that Questar email domains are whitelisted with their network IT team to allow email from the @questarai.com domain.

Q: I am an assistant principal and I can no longer access my account on Nextera Admin—why not?

A: Assistant principals are not administrative user roles loaded from SEDREF into Nextera Admin, and, thus, will not have an account automatically created in Nextera Admin. Assistant principal accounts must be created manually by the principal, district test coordinator, or a RIC-Level user.

Q: What information should we use to create the User ID in Nextera Admin?

A: While not required, we recommend that the user’s email address be used as the User ID for the user to log into Nextera Admin.

Q: What are the rules for creating a password in Nextera Admin?

A: Passwords in Nextera Admin must have the following criteria:

  • Must be 8 characters in length
  • Must be alpha-numeric and contain at least one number
  • Must contain one uppercase letter
  • If case is used during password creation, then case must be used during login

Q: I have a user who needs to be both a School Test Coordinator (STC) and a Teacher in Nextera Admin—do I need to create two separate accounts for this user?

A: No, a user can have dual roles in Nextera Admin. When creating the new user account, you can add multiple roles to a user to provide for the specific access the user needs to assist with CBT administration in your school. This rule remains true for district-level accounts, too.

Q: Why are there no teacher accounts associated to my school?

A: Teacher accounts were removed from Nextera Admin as part of the data refresh. New teacher accounts will have to be created manually by a district- or school-level user. Note that teacher-level accounts can be used for any user who will be directly involved with CBT administration within a classroom of testing students, such as the proctor. A Teacher ID must be used when creating teacher accounts; the school can use the TEACH ID or another internal ID when creating the teacher account. 

Q: I am a principal of a school that administered CBT last year—where can I find access to my students’ Constructed Response answers?

A: Access to student constructed response (CR) answers is available on Nextera Admin for several months after the CRs are scored and available to schools. In Nextera Admin, please click on the “Student Responses” tab on the blue banner toolbar to find the button to link to student CR reports. All student responses are available in PDF to view or print from the Questar reporting website. Only principals and district test coordinators have access to student CRs.

*Superintendent accounts will not be automatically activated—the users will not receive “Welcome to Nextera” emails as part of the data refresh. The district test coordinator (DTC) can activate a superintendent’s account, if the superintendent will be involved with CBT test administration in Nextera Admin.

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