The following steps include "troubleshooting tips" that our CBT schools can reference if student login tickets are not aligning properly with the labels when printing. For more information about how to print student login tickets in Nextera Admin, please view the School Administrator's Manual (SAM).
Troubleshooting Tip for Printing Student Login Tickets
To ensure accurate label alignment when printing using either of the Avery formats, it is recommended to open the labels in Google Chrome.
If the PDF does not automatically launch in a Chrome browser, locate the file in the Downloads folder, right-click, and select Open with > Google Chrome. When the Print dialog box opens, make sure the Destination printer is NOT set to “Save as PDF.” Select More Settings, and ensure Scale is set to Default. Then select Print.
Important Note: Do not print student login tickets unless your students are organized into their appropriate testing "classes" in Nexera Admin and student accommodations are set.