Windows 10 S OS not compatible with the Questar Secure Browser

Microsoft and Questar have advised that the Windows 10 S operating system (OS) is not compatible with the Nextera Secure Browser. Our schools with Windows 10 S OS may see that the Nextera Secure Browser for Windows downloads and installs on student testing devices, but schools will find, upon trying to launch the Secure Browser, a message informing them to upgrade. 

For this reason, it is important that all schools review their Windows operating systems to confirm they are not trying to use Windows 10 S for operational CBT this spring. 

Microsoft has positioned to the education market that if they purchase devices with Windows 10 S (or install Windows 10 S and don’t like it) they can upgrade to Windows 10 Pro at no cost

Below is specific information from the Microsoft website regarding this no-cost upgrade for Windows 10 S student testing devices:  

Switch to previously installed Windows 10 editions

  • If Windows 10 S is not right for you, you can switch to the Windows 10 edition previously installed on your device(s).
  • Education customers can switch devices to Windows 10 Pro Education using the Microsoft Store for Education. For more information, see Switch to Windows 10 Pro Education from Windows 10 Pro or Windows 10 S.
  • If you try Windows 10 S and decide to switch back to the previously installed edition within 10 days, you can go back to the previously installed edition using the Windows Recovery option in Settings. For more info, see Go back to your previous edition of Windows 10.

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