We want to alert proctors of instruction that may help if they have students testing on iPads and the students experience difficulties trying to delete symbols that have been typed in-a-row.
When students are working on iPads, there is space around symbols entered in the Equation Editor, that is not visible on-screen. This will not allow deletions unless the student's cursor or finger is specifically placed after the symbol to delete. If a student taps the screen or places the cursor or taps before the symbol, the cursor may fall within a space that does not allow for deletion of the Equation Editor symbol.
Solution with Video:
If a student wants to delete a symbol or a character they have added, the student should tap the screen or place the cursor or tap after the symbol or character and as close to that symbol/character as possible before attempting to delete the symbol.
NYSED created a video demonstrating this known issue and the correct placement for deleting an Equation Editor symbol when attempting to delete a symbol or symbols in-a-row.