We want to alert Proctors of the below instruction that may help if they have students testing on iPad during Session 2 with the Equation Editor and the students experience difficulties trying to delete symbols that have been typed in-a-row by the student.
When students are working on iPad, there is space around symbols entered in the Equation Editor, which is not visible on-screen, and will not allow deletions unless the student's mouse cursor or finger is specifically placed AFTER the symbol to delete. If a student places the mouse cursor or taps before the symbol, the cursor may fall within a space that does not allow for deletion of the Equation Editor symbol.
Solution with Video:
If a student wants to delete a symbol or a character the student has added, the student should place the mouse cursor or tap AFTER the symbol or character and as close to that symbol/character as possible before attempting to delete the symbol.
NYSED created a video demonstrating the known issue and the correct placement for deleting an Equation Editor symbol when attempting to delete a symbol or symbols in-a-row.