Known Issue: Some Alternate Languages Not Working for Students Testing in CBT Math

It has been reported, and Questar has verified, that some students who have alternate languages set for CBT math (such as Chinese, Haitian Creole, Korean, Russian, and Spanish) are not receiving their accommodation when logging into the test session. 

Questar is working immediately to ship paper tests to all schools that have indicated alternate language tests when submitting their order to NYSED this past fall. 

Reminder: Schools must arrange for answer sheets with their RIC for students who will need to test on paper as a result of this accommodations issue.

How can you check if the Accommodation is set ahead of your student trying to test: 

  1. Download the list of student testing accommodations either from the Students page or the Class page with the list of students. A student accommodation that is correctly set and working will display in this report: 

2. Review the Student Details page: if the "Testing Language" is selected and the alternate language accommodation icon is visible, then the student's accommodation will work upon logging into the test session.

If the "Testing Language" is selected but the alternate language accommodation icon is NOT visible, then the student's accommodation will NOT work upon logging into the test session. This student will need to test on paper. 

If you have any questions, you can call the NYSED CBT Hotline: 518-474-7965. We will be writing to all CBT math schools that have ordered alternate language math tests to confirm shipments of paper tests directly to the school.