Notification Regarding Text-to-Speech Functionality on Chromebook Operating System (OS) Version 85 Only

Questar has advised NYSED of an issue related to the text-to-speech (TTS) functionality for Chromebooks running operating system (OS) version 85 only.

On Chromebooks running OS version 85, the TTS highlighting and audio do not stay in sync, and at times the audio will fail to read the full text. Please note that this issue occurs only on devices running Chrome OS 85 and does not occur on earlier supported versions of Chrome, nor does it occur on Chromebooks running the current operating system version 86. Additionally, this issue does not occur on Windows, Mac, or iPad devices.

Schools using Chromebook devices for the simulations and for State testing who have students requiring the TTS accommodation are advised to update their Chromebooks to the current Chromebook OS version 86.

This information is provided on the Questar Test Readiness page ( under the information for the Chromebook Operating System requirements. If you have any questions concerning this information, please contact Questar customer support at

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