How do I contact my Regional Information Center (RIC) Testing Department?

For district or school administrators who have questions about CBT or need additional assistance verifying the CBT Technology Readiness Checklist, they can contact CBT Support or ask their local Regional Information Center (RIC) testing department for more information. The RIC colleagues are our first-level of support for CBT in the field in New York State.

RIC colleagues have the knowledge and ability to assist their districts and schools within their region with any CBT tasks in Nextera Admin, including account activation and assistance with creating new users. We have created the following table with each Level 1/RIC testing group general email or a RIC testing group colleague's direct email.

We hope this helps to streamline communication for CBT! 

Regional Information Center/BOCES CBT Testing Main Contact
Central NY (CNYRIC) testscoring@cnyric.org 
Eastern Suffolk BOCES dwtshelp@esboces.org 
Greater Southern Tier (GST) BOCES GSTTesting@gstboces.org 
Lower Hudson RIC (LHRIC) lhrictesting@lhric.org 
Mid Hudson RIC (MHRIC) testcontacts@mhric.org
Mohawk RIC (MORIC) CBTSupport@moric.org 
Monroe M.A.A.R.S BOCES

Mari-Ellen Maloney:mmaloney@bocesmaars.org 

Steve Jackson:sjackson@bocesmaars.org 

Nassau RIC Stephanie Witt: SWitt1@nasboces.org 
Northeastern RIC (NERIC) testing@neric.org 
South Central RIC (RIC) sirshelp@btboces.org 
Wayne Finger Lakes/ EduTech (W-FL) TestScoring@edutech.org 
Western NY RIC (WNYRIC) cbt@e1b.org