If the District Test Coordinator (DTC) is missing or is not correct in Nextera Admin for your district, this information must be updated before a new account can be created. To update this information, follow the two-step process below.
1. Update your District 3-8 Testing Coordinator in SEDREF using My Contacts. Directions are available at P-12 My Contacts – New York State Education Department.
School Administrators can now update their staff contacts in SEDREF using the expanded My Contacts form in the IDEx application in the NYSED Application Business Portal.
2. Email CBT Support requesting that a new account be created for the DTC in Nextera Admin. Include the following information in your request:
a. First and Last Name
b. BEDS Code
c. Email Address
d. Role Change Request
Once the new DTC account has been created, the new DTC will receive a "Welcome to Nextera" email with their Nextera Admin login credentials. If they did not receive the welcome email, they should check their spam/junk folder. If the email is not in their spam/junk folder, they should contact NWEA Customer Service at 866-997-0695 or nytesting@nwea.org for assistance.
Additional information on updating SEDREF can be found on Data Support here: https://datasupport.nysed.gov/hc/en-us/articles/47534609561613-NYSED-account-policy-for-PK-12-District-and-School-Application-Business-Portal-Accounts